Frequently Asked Questions (FAQ)

Q. What digital fingerprinting means?

This is an electronic capture of fingerprints through an optical scanner at our office. The scanned fingerprints along with the application details duly formatted in an electronic package are emailed via a secure link to police services. This package is compared with their criminal record database. If nothing is found, the police services will issue a certificate showing a clear record otherwise convictions are listed.

Q. Who needs fingerprints?

(a) Employment with Corporations and Agencies.

(b) Applicants for passports, Visas, Work Permits, Foreign travel and US Waiver.

(c) Pardon applicants.

(d) International adoption applicants.

(e) Security license applicants/Name Change

(f) Permanent resident, immigration and citizenship applicants.

Q. What is the processing time taken for digital fingerprints by the police services?

(a) If no record – 7 – 10 working days.

(b) If record found – Approximately 120 days or more.

Q. What is the processing time taken for Ink & Roll fingerprints?

(a) If no record –Approximate 120 days.

(b) If record found – May exceed 120 days.

Q. Do the fingerprint results include a transcript?

Yes. A transcript indicates either a clear record or lists convictions.


Q. Do I need an appointment?

No appointment is necessary.


Q. How much time will it take to get my fingerprints?

* Digital process 15-20 minutes to complete.

* Ink & Roll 8-10 minutes to complete.

* CPIC 6-8 minutes to complete.

Q. Who can choose digital fingerprints?

Most of the applicants choose this service to complete their applications being the fastest one. In the case of submission to FBI, applicants are to be fingerprinted with ink & roll as per their requirement. But our professional staff can best advise you for these services to fit in. You can call us at 604 -593- 5361.


Q. How results are obtained?

A criminal record verification result is sent directly to an individual or to a third party such as immigration or pardons agency or an employer. For under age of 18 years applicants, the results are returned direct to them at their home address.


Q. Do applicants get a copy of application?

Yes, applicants shall receive a copy of the digital submission to the RCMP. Ink & Roll additional copy, if required, costs $ 10.50.


Q. Is East West Fingerprinting & Identification Services Ltd is a Government Agency?

We are not a government agency but we are working on behalf of a Police Service and have proper accreditation and certification from the RCMP. Moreover, our company complies with all federal, provincial and municipal privacy laws. Our staff has the back ground of Corrections and Military. Moreover, the digital equipment used for the electronic submission has been certified by the Police Services. Its provider (Excellium Technologies Inc) is also a RCMP approved company which allows us to make use of UniDAC Standard System, a notably used nationwide in Canada.


Hours of Operations


Mon - Sun:

9:00AM - 5:00PM


No appointment is necessary except Sunday.



Unit 251-8138, 128th St.

Surrey, BC V3W 1R1


Ph:  604-593-5361

Fax: 604-593-5362


Copyright © 2012 East West Fingerprinting & Identification Services Ltd.

All rights reserved.